Your party names and contact details will only be shared with the Owner in order to allow the Owner to manage your holiday and give you the best possible experience. Cheques should be made payable to Best of Wales with the booking reference written on the back. It is a requirement when booking certain specified properties with BW, to pay either an Accidental Damage Deposit or an Accidental Damage Deposit Waiver. This Best Price Guarantee does not apply to any optional extras, service charges or other fees and excludes changes in currency conversion rates. Here are the details of the Terms and Conditions including our Cancellation policy. 4. Figures show less than 1.5% of … 4.8% of the UK population. You can always speak to a member of staff that has visited a particular property. Help home > About the coronavirus outbreak (COVID-19) About the coronavirus outbreak (COVID-19) We’re continuing to review our policy in line with the World Health Organisation and government guidelines. All of our properties are 4 or 5 star, as graded by Visit Wales. Tel:  01650 511 101 . Fantastic, been recommending to friends and family and we want to make a return visit. Cancellations within 72 hours of arrival are subject to one night’s room and tax charges, and possible additional charges as they may apply to special packages or promotions. Please be aware that if a Property is advertised as having an enclosed garden, this does not necessarily mean a secure garden. The owners were kind and friendly and the food in the local pub  was delicious. If a Property is not left clean and tidy, any additional cleaning costs will be charged to the Hirer. Bookings of all holiday accommodation whether made by telephone, e-mail, in person, in writing or over the internet are accepted by Best of Wales (BW) acting as agent on behalf of the Owner on the following terms. If for any reason you would like us to post information to you, we will happily do this. A link to our privacy policy can be found here, and you can unsubscribe from marketing at any time. You can experience Wales’ proud musical traditions at the Wales Millennium Centre, and catch gigs at St. David's Hall, moments from our front door. If the Hirer wishes to make a complaint about anything connected with the hire of the Property, they should contact BW as soon as reasonably possible prior to departure. In addition, each customer has the opportunity to complete a feedback survey  after the holiday, as customer satisfaction is very important to us and a key part of our quality review. Our Book With Confidence Policy: Free date changes & option to cancel for free at anytime If you’ve changed your mind or can’t go If you’ve changed your mind about a holiday or you can’t go anymore (eg because of an emergency), you should check the terms and conditions of your booking to see what your options are. Prince of Wales Queen’s Landing Pillar and Post Millcroft Inn & Spa Inn On The Twenty Jordan House Moffat Inn Back ... To view our cancellation policy click here. Shatta Wale in a tweet he shared stated that if he was the one arrested in Uganda, some people in the music industry will try their possible best to get him jailed for 6 years. We accept pets in many of our properties and they can be found via the pet friendly search. If the Booking is made less than twelve weeks before the holiday commencement date, the full Guest Price will be required to be paid at the time the Booking is made. The Contract of Hire is made on the understanding that the Property will be available for the dates stated. You might like to watch the sunset over Cardigan Bay and spot dolphins. The Owner/BW reserve the right to refuse or revoke any bookings from parties that may in their opinion (and at their sole discretion) be unsuitable for the Property concerned. Before your holiday, we will provide directions, a map and contact details for the property owner. All of our properties are 4 or 5 star, as graded by Visit Wales. Unless otherwise stated, cancellations received three weeks before the date of the event will be refunded in full. Rail fares are a devolved matter. BW will process your data in accordance with its Privacy Policy which can be found here and its Cookie Policy which can be found here. COVID-19: information on hotel closures, booking cancellations, NHS & Key Workers, and Best Western coronavirus policies can be found here. All BW charges and VAT inclusive rentals are subject to change if the rate changes. Cardiff’s best shopping centres are all a short walk away, while the passionate fans at the Principality Stadium are within earshot of our roof terrace, so you can hear their roar on match days. Should there be any specific health or mobility difficulties which may affect a party member; this must be pointed out at the initial reservation stage so that the suitability of the Property can be assessed. Contract of Hire: the legally binding contract between the Hirer and the Owner for the provision of the Property for the purposes of the Booking and related services. In the case of web bookings, these can be paid online through our secure payment system. We have some fantastic deals on properties with some unexpected availability so do take a look and if any catch eye please do give us a ring on 01686 628200 and we should be able to arrange a short notice break for you! The Directions provide for the resumption of the normal Wales Eye Care Services payments for providing these services. In rural areas please be tolerant of the sounds and scents that you may encounter, they are all a part of the countryside experience! If the property accepts pets, this will be clearly marked in the brochure or on the website property page. As soon as you receive your Confirmation of Booking, you must check the details carefully. We guarantee you always get the lowest price when you book your holiday property directly through us. Not all properties will have a suitable and safe place to charge vehicles, so it is recommended you check prior to finalising your Booking if this is an essential requirement. If there are any issues during the holiday, the first step is to contact the property owner and then Best of Wales, if we can be of further help. Property: the holiday accommodation made available (subject to these terms and conditions) to the Hirer for use for the purposes of the Booking. BW: one of a small group of locally focused brands owned by The Original Cottage Company Limited, which is a family owned private limited company incorporated in England (registered number 06951692) with its registered address at Bank House, Market Place, Reepham, Norwich, NR10 4JJ. The Owner/BW reserves the right to repossess the Property at any time where you or any member of your party has caused damage, and in such circumstances the Owner/BW shall not be liable to make a refund of any remaining portion of the Guest Price. It does not mean that the Property is dirty or has not been cleaned as cobwebs can be spun almost as quickly as they have been cleaned away! If you book with us online, we will acknowledge that we have received your booking and then send a separate written Confirmation of Booking by e-mail to the e-mail address you have provided. We cover the whole of Wales with all sizes of cottages and something for everyone. If you book by post or phone, we will send your written Confirmation of Booking to you by post unless you tell us at the time of booking that you would prefer it to be provided by e-mail. The deposit paid on the Booking is always non-returnable (subject to clause 16). Departure is 9am. We also offer properties with ground floor bath/shower and bed, for easy access. The Hirer will not as a result have any further claims against BW or the Owner. There may be less street lighting as areas of Wales have been awarded the special Dark Sky status. Where such costs exceed the Accidental Damage Deposit you agree to pay such excess to the Owner promptly and in any event within 14 days of being notified. The use of accommodation and amenities, where offered, such as swimming pools, hot tubs, rowing boats, beach huts etc, is entirely at the Hirer’s risk and the Owner excludes all responsibility or liability for injury, or loss or damage to Hirer’ or visitors’ belongings. There is no charge for Debit or Credit Card payments. Our businesses trade across the world and in 2016 exports from Wales were worth £14.6 billion. Their information was that due to the Covid-19 situation within the Scarlets ranks, Toulon were leaving Wales prematurely before the scheduled 5.30pm kick-off. New update December 2020: Customers' Coronavirus FAQs. The majority of hotel room reservations are fully refundable if cancelled before the accommodation’s cancellation deadline, which is usually within 24-48 hours of the scheduled arrival. In the event the Hirer does not have phone reception at the location where they are staying, the Hirer must make reasonable efforts to make a call from a nearby public telephone, send us an e-mail or visit our office. Rajkumar Sharma appointed Delhi chief coach | Cricket News. December 18th 2020 . Sign up for regular updates of events happening in Wales. These Booking Conditions supersede any previous issues. The property owner will advise on the recycling processes for each cottage. You might be covered for cancelling a trip if you have travel insurance - check your policy or contact the insurance company if you’re not sure. Please refer to your reservation confirmation to verify your cancellation policy. BW’s Confirmation of Booking is not a VAT invoice. If you wish to cancel your Booking you must inform BW as soon as possible in writing (including by e-mail). If you need further assistance, call the hotel directly or contact customer service. Each of the paragraphs in these terms and conditions operates separately. There is also a range of local shops and supermarkets and many will deliver your online shopping to the property. All our staff are bilingual, speaking not only English and Welsh, but other European languages  including French, Italian and German. There are lots of restaurants from fabulous fish and chips, cosy coffee shops,  gastro pubs and for that special occasion the Michelin starred restaurants. Cancellation Policy. Where VAT applies to the Property rental, it is included in the quoted price at the prevailing rate. Please show consideration for guests visiting after you have gone home and bear in mind that some popular beaches do not permit dogs during the summer months. The reasonable costs of miscellaneous repairs to and/or replacement of and/or additional cleaning of furnishings, kitchen equipment, crockery, glass, keys, bedding and towels damaged or soiled otherwise than by usual wear and tear during the period of the Booking by you or other members of your party shall be payable on demand to BW who may also, at their discretion, refuse further bookings. Bears no responsibility for its accuracy or contents bread, jam, wine and beer of.... 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