Research Questions • What are the factors of trust of online sellers that influence the consumer trust in online shopping? This section will present some of those trends and will focus on the factors that may indicate higher acceptance of online shopping as a substitute for other means of retailing. For example, a cross-cultural empirical study by Lynch, Kent, & Srinivasan (2001) found that trust-enhancing factors, which work well in North and South America, are not effective at all in Western Europe. Special effort was put to use updated data, partially by conducting a “snowball search,” i.e. The basic idea – creating virtual marketplaces for tangible goods – has evolved into new concepts of doing business, new threats and opportunities for both sellers and buyers and even new products and services, many of which, such as web-based Video on Demand (VOD) services, are being sold and consumed as a whole within the World Wide Web. Lyris Sponsors Internet Retailer 2009. Just proceed with your order, and we will find the … Table 3: Findings from meta-analysis studies. Upper Saddle River: Pearson Prentice Hall. 59-74. Jump right in for more details. Tools Submitted to: Ms.Ravneet Bhangu Submitted by: Group VIIITH In addition, the paper will reflect on recent advancements in this field by applying critical thinking and presenting several views of leading authors. the latter’s level of information security) according to general and/or specific impressions from different factors prior (e.g. Moreover, logistics companies can serve vendor in many other ways; among the services UPS are packaging, inventory and even customer service, repair and insurance (Friedman, 2005). Online shopping acceptance model – a critical survey of consumer factors in online shopping. credit cards, debit cards and bank transfers), online money transfer services such as PayPal and Google Checkout allow safe and convenient money transfers and are highly popular among small vendors. Retailing, Shopping cart software, Shopping 1659  Words | Premium 3  Pages. Retrieved June 27, 2009 from , Adaptation and Standardization Research Paper. Chang, M. K., Cheung, W. & Lai, S. V. (2004). 5  Pages. The questionnaire used Likert scales to assess social attitudes (Jones 2007) to student mobile phone use and provided open ended responses for additional comments. Abstract: buying clothes from the store or the market in London area?” Online Retail Industry BMG320: TOPICS IN ENTREPRENEURSHIP Carolyn Gagnon and Jonathan Goyette - April 5, 2015 ONLINE RETAIL INDUSTRY 1 2. This paper presented a great variety of directions for research and practice in this field. 15-23. Literature derived reference models for the adoption of online shopping. Methodology & Srinivasan, S. S. (2001). The figure is showing in statistic such as the count of frequencies, rate of percentages or another statistic way of actual absence of behaviour. Retrieved June 27, 2009 from . Academia.edu is a platform for academics to share research papers. 5.2 Segmentation: Who are the Internet Shoppers? Zhou, L., Dai, L. & Zhang, D. (2007). DEEPAK KUMAR SUBUDHI The findings presented below are organised according to the research questions, as they were defined in the introduction. Retrieved June 26, 2009 from , Triplett, J. E. & Bosworth, B. P. (2002).‘Baumol’s Disease’ has been cured: IT and multifactor productivity in U.S. services Industries. The survey was voluntary and anonymous. Demographics (gender, age, income education and culture), Internet experience (WWW apprehensiveness, frequency of Internet usage and comfort with the Internet), Psychological perception (risk perception, benefit perception and WWW apprehensiveness), Online shopping experience (frequency on online purchases and satisfactory levels about past online transactions). Such promotion means include online auctions, up- and cross-selling techniques (e.g. Premium II. According to Miniwatts Marketing Group (2009), the total number of Internet users around the world has grown by 342.2% over the last eight years. Though online shopping is very common outside India, its growth in Indian Market, which is a large and strategic consumer market, is still not in line with the global market. It is safe to assume that trusted vendors will gain more occasional and repetitive purchases compared to those who are perceived as less trustworthy. "Our research indicates that people who score high on extroversion and neuroticism are more at risk of developing shopping addiction. 4  Pages. efficiency of the delivery service) the purchase. The World is Flat: A Brief History of the Twenty-first Century. The quantitative survey method was conducted by distributing the questionnaires to both the undergraduate and postgraduate students in one higher learning institution in Perlis, Malaysia. South University Online Sixth is no need to waiting in lines. Methodology When dealing with physical products, most companies outsource their delivery services to logistics companies such as DHL and UPS. Business Wire. Male consumers make more online purchases and spend more money online than females; they are equally or more likely to shop online in the future, and are equally or more favorable of online shopping. Rationale is that online shopping can be researched from many aspects one of which is consumer trust that is caused by multiple categories of trust. Zhou, Dai & Chang identify the main investigation paths within the consumer-oriented view: (2007). And most importantly, it is safe to assume that this field is expected to show a high level of innovation and a steep learning curve, which can be matched only to this medium’s phenomenal growth rates. RESEARCH PROPOSAL – Not surprisingly, trust-enhancing “cues,” as many other factors in the virtual environment, are highly influenced from cultural aspects. “A COMPARATIVE STUDY OF ONLINE AND TRADITIONAL SHOPPING METHODS FOR MAJOR CONSUMER PRODUCTS IN INDIA” This will be achieved using a study of students aged 18 – 25 years who engage in online shopping. Instead of having to get in your car and drive to a store you can now go on the internet and shop at any store that you can drive to and even more. As suggested by Mulpuru et al. Conclusion Premium 543–59. upgrading a purchase) and cross-selling (i.e. Prepared for the Texas A&M Conference The New Economy: How New? Previous studied have focused on why the products of the online shopping is different from other products. design) and after (e.g. You can order a high-quality custom research paper on your topic from expert writers: EffectivePapers.com is a professional academic paper writing service committed to writing non-plagiarized custom research papers of top quality. (2009). Comparing to their state of affairs before Internet penetration, online consumers choose this platform for several main reasons: First, thanks to increased access to the media and Consumer-to Consumer (C2C) information exchange platforms (e.g. Buying behaviour and experience: how the process of Internet shopping is conducted? Online Shopping continues to grow, and it seems like it won’t be slowing down anytime soon. The State Of Retailing Online 2008: Marketing Report. Fulfillment of the Requirements for the Degree Upper Saddle River: Pearson Prentice Hall. 1.0 INTRODUCTION Consumers from an individualistic culture are more likely to use the Internet for e-commerce than those from a collectivistic culture, The technical capacities and geographical distribution of the Internet provide companies the opportunity to communicate marketing and sales messages without the boundaries (e.g. Online Shopping: Benefits and Hazards Just as in the supermarket, online shopping carts are used within a single retailer’s website. Retrieved June 26, 2009 from , Miniwatts Marketing Group. consumers’ forums), modern consumers are considered as more knowledgeable regarding potential sellers and their market offerings. Retrieved June 27, 2009 from The checkout process may be rather long or extremely short, as in Amazon’s 1-Click ordering technology. All academic papers are written from scratch by highly qualified research paper writers you can hire online. Zviran, M., Glezer, C. & Avni, I. Shopping cart software, Electronic commerce, Website 1564  Words | Professor MBA 2ND Sem Conclusion Research paper on E-Shopping in Bangladesh 1. 3  Pages. Asst. suggest that such differences “may be attributed to the fact that the quality and trust provided by Western European online shopping sites are already very high” (2007). Objective of study It is very rare to find any conventional retail stores that are open 24/7. 3.2 Key Drawbacks and Dilemmas of E-commerce. Retrieved June 27, 2009 from . Based on compete.com, 94% of online shoppers conduct research before purchasing and 61% of online shoppers use search engines to discover information when shopping online. Retrieved June 26, 2009 from , Mulpuru, S., Johnson, C. & Hult, P. (2008). Cognition-based trust determinants in e-commerce. Lyris Sponsors Internet Retailer 2009. I) Introduction: Online shopping is a growing area of technology. Table 3 compares and contrast findings from two meta-analysis studies, which relate to demographic factors are determines for significant differences in online shopping patterns. Internet vendors must receive some information about their clients. Cognition-based trust determinants in e-commerce. MBA SECTION-D Internat Shopping Research Paper. “Does the online shopping affect to purchase decision of shoppers who retain visiting and buying clothes from the store or the market in London area?” Virtual Shopping Carts. Google Finance. Table 1 details the sources used for the findings in the proceeding section, commenting on the sources whenever necessary. Furthermore, marketplaces such as eBay give everyone the opportunity to deliver some value to other users, hence making them small-scale or even one-time sellers. Retrieved June 27, 2009 from What motivates them to choose online shops instead of traditional retailing methods? This easily-accessible information includes, for example, users’ testimonials, product specifications, prices of different retailers and availability of alternative and/or complementary products and services. In addition to account-based payment techniques (i.e. How Resilient? Vertical Web Media (2009). RESEARCH PAPER ON BUYING BEHAVIOUR OF ONLINE SHOPPERS SUBMITTED BY DEEPAK KUMAR SUBUDHI MBA SECTION-D 1225112407 INDEX Abstract Introduction Review of the literature Need of the study Objective of study Methodology Tools Findings Conclusion References Appendix Abstract: Online shopping is a developing industry. References The reason for choosing this topic is because I do a lot of online shopping. Prepared for the Texas A&M Conference The New Economy: How New? As in any research in consumer behaviour, existing and prospective sellers need high-quality information to remain competitive, attract customers, build effective CRM techniques and optimize their marketing and sales communication channels. So online shopping has becoming a trend that is why it is necessary to make a study on online shopping usage and perception. Findings Online Shopping I) Introduction: Online shopping is a growing area of technology. Premium 3.2.2 Cross-cultural Differences in a Global Network. Google Finance. IB Class- 1 Income is positively related to online shopping tendency. The purpose of this research paper is to create a model on the based on technology acceptance model in order to find the other factors that influence online shopping intentions. Bachelor of Science in Economy Literature Review A review of the related research work shows that the theory of Technology Acceptance Model (TAM) (Davis, 1989) is among the most popular theory used to explain online shopping behavior. Review of the literature Title 6  Pages. E-shopping in the Netherlands: does geography matter? 5.3 Sources of Motivation for Internet Shopping. (2005). This paper, however, is not concern with validity issues, as its scope is merely to describe findings, not to criticize them. References Premium Mobile phone, Imagine Entertainment, Paper 656  Words | Zhou, L., Dai, L. & Zhang, D. (2007). Friedman, T. L. (2005). Online shopping is a developing industry. You can order a high-quality custom research paper on your topic from expert writers: EffectivePapers.com is a professional academic paper writing service committed to writing non-plagiarized custom research papers of top quality. Koter, P. & Keller, K. L. (2006). Shopping, Electronic commerce, Retailing 1271  Words | In the consumers’ level, shopping carts are comfortable means to collect different items without the need to pay for each one separately. Shopping, History of the Internet, Website 687  Words | (2009). Farag, S., Weltevreden, J., Van Rietbergen, T. & Dijst, M. (2006). 1225112407 various ways to buy things such as online shopping and shopping at the mall. By As not all surfers have clear buying intentions, retailers often use their technical capabilities to encourage purchase of specific products and even to create a general interest without an actual buying intention to a purchase. Its success can be primarily related to the growth of worldwide Internet usage, which brings about trust, experience and awareness to the market offerings of online retailers. from a seller without an intermediary service over the Internet. This section will describe some of them, focusing on the consumer-oriented view. place constraints) of traditional advertising methods, Online marketing research tools, the infinite flow of information and direct Business to Consumer (B2C) communication networks allow companies to collect valuable about trends, participants, prospects and intentions of competitors (e.g. 15-23. Referring to this finding, Zhou et al. The focus of the research conducted by the authors was not on online shopping specifically but rather on the attitude towards retail web sites but using the online shopping experience as an example, with an analysis of the resulting impact on the consumers. As discussed in chapter 2, the research questions cannot be fully answered due to cultural differences other unique characteristics of Internet shopping. What characteristics distinguish online shops from other forms of retail? Scientific method, Online shopping, Decision theory 515  Words | Internet sales continue to grow at phenomenal rates in both developed and developing markets. Electronic consumers exhibit different buying behaviors such as; cart abandonment. Changchit, Douthit, and Hoffmeyer (2005) Conducted a study on online shopping was related to online some interesting factors which is about to effect of online shoppers when they purchase from a website, more or less IJCSI International Journal of Computer Science Issues, Vol. Figures 1 and 2 depict Internet penetration rates according to continents and their share of global Internet usage as of March 2009. Internet Retailer Top 500 Guide. User satisfaction from commercial web sites: The effect of design and use. Typical disclosure includes name (though the use of pseudonyms is possible), email and home address, credit card number and purchasing history. Online shopping is a process whereby consumers directly buy goods, services etc. Kim, D. J. Appendix 157-78. Online Shopping And Shopping 745 Words | 3 Pages. Retrieved June 27, 2009 from . Similarly, the online purchasing behaviors of those aged 40-49 surpassed those in … Three studies found that males purchase more online,while the other did not find any difference. 157-78. Consumer Behavior in Online Shopping. Clark, S. (2009). As this point may expose the buyer to the risk of privacy infringement and thus may diminish the purchasing intention, online retailers are typically very concern with information security measures, primarily through Secure Sockets Layer (SSL) protocols. Janece Turner Get to know about the top 10 online shopping statistics for 2020 and how they affect you and your business. Online Shopping or Traditional Shopping (2008), the latter is the most effective and used promotion method of the major online retailers. 1.2. Furthermore, and perhaps more important as a preface to the next section, it must be understood that there is no such thing as a uniform segment of Internet consumers; though that must be treated separately from other target markets (Kotler & Keller, 2006). We Can Handle Your Marketing Research Paper Assignment on ANY Topic! It remains clear that very little has been done to date to understand the evolution of consumers’ motivations, likes and dislikes when purchasing groceries online, as they become more experienced with this mode of shopping. (Robinson et al 2007). SUBMITTED BY Most studies find a significant positive impact of education on purchasing. The global Internet shopper: Evidence from shopping tasks in twelve countries. press coverage), during (e.g. The advantages of Internet shoppers for consumers and companies were discussed earlier and are rather clear. Need of the study Online Shopping or Traditional Shopping 3.1 evaluate techniques for use with quantitative data in the, Shubhangi Patankar Third, and perhaps the major force behind the global consumption boom, “traditional” buyers differ from Internet shoppers by the latter’s efficient and comfortable manner of buying. That is, Internet shopping can be made at any time, from any place, and, with the aid of additional services such as credit card and home delivery, prevents many elements of what marketers define as consumer cost – additional efforts demanded from the consumer besides the payment itself (e.g. History of the Internet, Internet, Shopping mall 989  Words | There are various features that are associated with online shopping. Review of the literature Retrieved June 26, 2009 from Retrieved June 27, 2009 from (2009). Unlike conventional shops, cash and cheques are naturally less accepted on online purchases. The convenience of, reason for choosing this topic is because I do a lot of. This thesis entitled, “The factors affect customer’s attitude towards. This paper reveals that PE, PU, PEOU and PR significantly affect online shopping behavior of consumers. Literature derived reference models for the adoption of online shopping. Author has ex amined 200 potential online c ustomers with respect to trust and innovation and their mentalities furthermore, expectations to shop online at specific sites. Sampling, Shopping, Marketing 1124  Words | Online Shopping Research Paper Wednesday, October 13, 2010. In order to understand in its contextual framework, it should be noticed that one should Internet shopping is merely a fraction of what economists define as the “new economy”: the contemporary globalized, volatile and rapid-growing world, which evolved to a large extant from the increased use of IT communications (Triplett & Bosworth, 2002). Miniwatts Marketing Group. Financial Statements for Amazon.com, Inc. Retrieved June 26, 2009 from The emergence of web-shopping some twenty-seven years ago is a milestone in commerce in marketing. Retrieved June 26, 2009 from Introduction Establishing a store on the Internet, allows for retailers to expand their market and reach out to consumers who may not otherwise visit the physical store. INDIA” Farag, S., Weltevreden, J., Van Rietbergen, T. & Dijst, M. (2006). The important brands are also moving towards e commerce High levels of trust, in particular affect-based trust, also support other marketing efforts such as up-selling (i.e. unwanted “junk mails”), that their purchases will leak, that someone will use their identity and so on. Indeed, Internet shopping allows anyone with Internet access to buy and sell in a comfortable and efficient fashion. “There has been a significant change from mainstream retail, APPOVAL SHEET adding unrelated products in the same purchase). Research Papers On Online Shopping. The survey finds that roughly eight-in-ten Americans are now online shoppers: 79% have made an online purchase of any type, while 51% have bought something using a cellphone and 15% have made purchases by following a link from social media sites. A study of this research is about to know the level of customer satisfaction on the online shopping services that are provided by the seller or producer that possess online shop. Information & Management, 42, pp. RESEARCH PAPER ON BUYING BEHAVIOUR OF ONLINE SHOPPERS Submitted to: Ms.Ravneet Bhangu Submitted by: Group VIIITH Online shopping acceptance model – a critical survey of consumer factors in online shopping. Just proceed with your order, and we will find the best expert for you! As can be seen in Table 2, the top US online retailer in 2008 was Amazon.com, whose sales are accounted for more than 10% of all sales in the Internet. Extroverts, typically being … Building Consumer Trust in an Online Shop. 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