Environ Res Lett 5:044013, Bird D, Gísladóttir G (2012) Residents’ attitudes and behaviour before and after the 2010 Eyjafjallajökull eruptions—a case study from southern Iceland. Situated in the south west of Iceland, Eyjafjallajokull is an 800,000 year old volcano with an almost unpronounceable name that was thrust into the limelight when it erupted in 2010… causing an ash cloud that grounded aviation in the northern hemisphere.It is reckoned to be the oldest active strato volcano on the island. Predictions informed scientists to tell farmers not to let animals drink from outdoor water sources as high levels of fluoride would have contaminated water and would have had deadly effects on cattle. Since the volcano erupted only 9 years ago, the likelihood of Eyjafjallajökull erupting within the next few years is not very likely but volcanoes are not easily predictable. Hire-car companies whacked prices up (some people paid thousands to get to the Channel Tunnel), 5. Why are they allowed to go into the risk area when others are not? In: Erfurt-Cooper P (ed) Volcanic tourist destinations. The survey incorporated 15 semi-structured interviews with officials and residents alongside a questionnaire disseminated to households living within the vicinity of the Eyjafjallajökull and Katla volcanoes. The narrative is based on multiple sources, including an analysis of community perspectives of the emergency response and their use and views of the various forms of communication platforms. It has been an active volcano since many decades. If a hazard assessment indicates increased threat, immediate measures must be taken to ensure the safety and security of those who are exposed/in the area. The Civil Protection Act No. Evacuation plans in case of jökulhlaup from an Eyjafjallajökull eruption were finalised during this period (Bird et al. The first daily report was disseminated on 14 April 2010, with a standardised form of the joint reports adopted some days later, and continuing every day during the summit eruption, after which the less frequently issued reports continued until 9 December 2010 (see http://www.sst.is/displayer.asp?cat_id=413). Ríkislögreglustjórinn and Háskólaútgáfan, Reykjavík, p 210, Guðmundsson MT, Elíasson J, Larsen G, Gylfason ÁG, Einarsson P, Jóhanesson T, Hákonardóttir KM, Torfason H (2005) Yfirlit um hættu vegna eldgosa og hlaupa frá vesturhluta Mýrdalsjökuls og Eyjafjallajökli. Ad hoc modifications to the IMO, IES and DCPEM websites enhanced the availability of information to key stakeholders including the public. This undermines decision making processes because prior scientific information is rarely available in an appropriate … Launched on the second day of the summit eruption, additional pages containing relevant background and overview information were added to the website, alongside IMOs real-time monitoring data (Þorkelsson 2012). The New York Times is providing fantastic coverage of the still-lingering volcanic ash cloud that has been severely disrupting — and in most places completely halting — air traffic in Europe since the Eyjafjallajökull volcano erupted in Iceland on Wednesday.. In our area the planning for the evacuation and the evacuation centre was not good, it should have been planned better. For my first post, I thought I would cover my favourite case study from A level. Everyone should have received a message that an eruption had started but we did not receive any for the Fimmvörðuháls eruption or the Eyjafjallajökull eruption. The IVATF included representatives from government and industry groups involved in aviation … Initial volcanic risk management plans, developed from as early as 1973 for southern Iceland, did not include response to an Eyjafjallajökull eruption. Despite these efforts to improve communications and instil learnings internally and externally with key stakeholders (Heiðarsson et al. In addition to distributing status reports, IMO and IES scientists were interviewed about facts and predictions of the continuing eruption, taking valuable time away from research and monitoring. 1), covering approximately 141 adults and 38 children. A high degree of volcanic risk awareness leading up to the 2010 eruption and the semi-established communication lines between key stakeholders were partly the outcome of this work. Continuing for 24 days, this ‘tourist eruption’ produced spectacular fire fountains and lava flows. 1. The hazard and risk assessments, development of response plans and engagement of locals in these efforts in the years prior to the 2010 eruption are an excellent example of that approach. Protect form responses. Population data was sourced from Ísólfur Gylfi Pálmason, the head of the Rangárþing eystra municipality, and Statistics Iceland (2016). This includes developing and implementing strategies to prevent and/or mitigate physical injury, impacts on public health and damage to the environment and property, in addition to providing emergency relief and assistance (Johannesdottir 2016). I have referred to my old A level notes to compile this detailed case study regarding the Eyjafjallajokull volcano in Iceland. Eyjafjallajökull : Iceland volcanic ash cloud 2010. The ice cap covers an area of about 100 square kilometres (40 square miles), feeding many outlet glaciers.The main outlet glaciers are to the north: Gígjökull, flowing into Lónið, and Steinholtsjökull, flowing into Steinholtslón. The main role of IES is research in earth sciences, including a strong emphasis on volcanology. seismic unrest in Bárðarbunga throughout 2014 and the 2014–15 Bárðarbunga-Holuhraun eruption (Heiðarsson et al. Objectives To examine the long-term development of physical and mental health following exposure to a volcanic eruption. Emergency phase is characterized by an event which has already begun and could lead, or already has led to, harm to people, communities, properties or the environment. The Eyjafjallajökull volcano (Fig. Feelings of insecurity during the eruption, Being required to use protective equipment when working outside during the eruption, Spending time outdoors in ash fall during the eruption due to work commitments or other duties. IATA notes that approx £130 million lost economically for airline companies, 4. Thus, accurate, detailed and timely crisis communication was imperative in the lead up to and during the ongoing eruption, not only in relation to jökulhlaup risk but also covering the broad spectrum of impacts and well into the recovery phase. 294-296. Predictions informed scientists to tell farmers not to let animals drink from outdoor water sources as high levels of fluoride would have contaminated water and would have had deadly effects on cattle. Springer, Geoheritage, Geoparks and Geotourism, pp 35–46, Bird DK, Gísladóttir G, Dominey-Howes D (2009) Resident perception of volcanic hazards and evacuation procedures. Survey respondents were more positive about the coordination of the evacuations (see Fig. Data were collected at 2 time points: in 2010 and 2013. Responses were gathered from clients, ‟ staff and management to find out the perspective of each of them on the concepts of service quality and customer satisfaction. One survey interviewee summed up many people’s sentiment with the statement: Survey interviewees also found it disturbing when the international media portrayed them as helpless victims, dramatizing the summit eruption without any consideration of how people were living their day-to-day lives through the event. And sometimes the news was erroneous. Hence, the purpose of this chapter is to provide a narrative of crisis coordination and communication in Iceland through the lens of the Eyjafjallajökull eruptions. Almannavarnir (2016b) Emergency response. This growth is expected to continue in the coming years. However, criticism still ensued in relation to the choice of evacuation centre for people living in Vestur-Eyjafjöll. 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